Work History | CodeMonkeyG

Key Wins

Metrics, industries, and platforms delivered in production.

35+

Legacy systems consolidated

Replaced fragmented operational tools with one unified platform for hospitality operations and guest engagement.

<500ms

API latency target at scale

Maintained high-concurrency AWS and PostgreSQL workloads serving millions of daily REST and IoT requests.

12+ years

Hands-on delivery

Delivery experience spans architecture, integration engineering, technical sales support, platform operations, and incident response.

Industries

Luxury hospitality and hotels
Identity and access management
Media, publishing, and travel
Retail and logistics operations

Major Platforms and Standards

Laravel, AWS, Docker, PostgreSQL
REST and OpenAPI ecosystems
OAuth 2.0, SAML, OIDC, SSO
Infor HMS (HTNG), Opera, FOSSE

2016 - 2026

Founding Engineer and Tech Lead, KYC Hospitality

Served as founding engineer and primary technical partner to executive leadership, helping scale the platform into a brand standard for luxury hospitality groups while staying deeply involved in day-to-day product delivery.

Built real-time, bi-directional PMS integrations including Infor HMS using HTNG standards, Oracle Opera (FIAS/OXI), and FOSSE.
Designed and shipped multichannel guest messaging across SMS, WhatsApp, Instagram, Facebook, and web channels, including smart routing and two-way translation.
Architected and maintained a unified operations platform that replaced 35+ fragmented systems across complaints, requests, reservations, housekeeping, engineering, concierge, inventory, surveys, and reporting.
Delivered mobile and offline-first workflows for room attendants and engineering teams, reducing desk-bound administrative work from hours to minutes.
Supported enterprise sales cycles with live demos and technical consulting, contributing to wins tied to brands such as Hilton, Starwood, Taj, Marriott, Intercontinental, and Hyatt.
Owned infrastructure and reliability efforts across AWS environments, release pipelines, backups, and production support while maintaining aggressive response standards during critical incidents.

2017 - 2018

Tier 2 Client Services Engineer, SAP

Joined post-acquisition support engineering for high-value Gigya accounts, bridging customer-facing consulting with deep technical debugging.

Advised enterprise clients on CIAM integrations, data architecture, and security implementation strategy.
Inspected client codebases across multiple stacks to isolate and resolve production integration bottlenecks quickly.
Built and maintained demo applications across Android, iOS, JavaScript, and PHP for global sales enablement.

2014 - 2017

Professional Services Engineer, Gigya

Led integration architecture and technical account strategy for major media, travel, and publishing organizations.

Owned technical relationships and delivery strategy for global accounts including Formula 1, BBC, Forbes, The Guardian, KLM, Turner, and Scripps.
Guided engineering teams on OAuth 2.0, SAML, OIDC, SSO, privacy controls, and customer profile data design.
Developed SDK extensions and integration references to accelerate enterprise onboarding and reduce implementation risk.

2012 - 2014

Senior Software Engineer, AVRS and StopTheHacker

Delivered product modernization, stability improvements, and customer-facing enhancements during high-change growth periods.

Helped migrate legacy processing systems into a modern SPA approach for California DMV-related workflows.
Implemented automated testing and stronger release practices to reduce regressions during rapid delivery cycles.
Redesigned key dashboard workflows, expanded localization foundations, and integrated operational alerting tools.

2007 - 2011

Co-Founder and Lead Developer, Dynamic Duo Designs / CodeMonkeyG

Built and delivered custom web applications, ecommerce experiences, and digital solutions for 100+ clients while developing the technical and client-service model that still guides work today.

12+ years building high-impact technical solutions.